Fresh Grills Classic Outdoor Pizza Oven

Ensure you have read and fully understood the instruction manual and safety advice before performing any maintenance on this product.

• Always allow the oven, pizza stone, and all components to cool completely before beginning any cleaning or maintenance tasks.
• Inspect the oven, chimney (if applicable), pizza stone, and pizza peel before each use to ensure they are free from cracks, warping, or other damage that could compromise safe operation.
• Check that all external and internal surfaces are free from excessive ash, grease, or fuel residue. Build‑up can obstruct airflow and increase fire risk.
• Empty the ash pan or firebox only once ashes are fully cold. Dispose of ashes in a metal container kept away from combustible materials.
• Clean the pizza stone only after it has cooled fully. Use a stiff brush or scraper to remove food residue; do not immerse a hot stone in water, as this can cause cracking.
• Avoid using soap, detergents, or chemicals on the pizza stone, as they may absorb into the stone and affect food safety.
• Wipe down external metal surfaces with a damp cloth after the oven has cooled. Dry thoroughly to prevent corrosion.
• Periodically check for rust or corrosion, especially if the oven is stored outdoors. Remove surface rust with a wire brush and treat affected areas promptly to prevent deterioration.
• Examine the built‑in thermometer regularly to ensure it is clean and working accurately. If it becomes damaged or faulty, replace it before further use.
• Check all screws, bolts, and fittings at least once a month to ensure they remain tight and secure. Loose fittings can affect stability and safe operation.
• Inspect door hinges, handles, and latches for wear or damage. Lubricate moving metal parts sparingly with a high‑temperature‑resistant food‑safe lubricant where required.
• Clean and check any ventilation openings before each use to ensure proper airflow and to prevent smoke or carbon monoxide build‑up.
• If the oven includes a chimney, inspect it regularly for blockages such as soot, ash, or debris, and clean thoroughly when needed.
• Do not paint, coat, or modify any internal cooking surfaces, as this may release harmful fumes or compromise safety.
• Store the oven in a dry, sheltered location when not in use. Once fully cooled, covering with a breathable, fire‑retardant outdoor cover is recommended to reduce weather damage.
• During periods of extended non‑use, remove and store the pizza stone indoors in a dry environment to reduce the risk of cracking from damp or frost.
• If moving or transporting the oven, remove all loose parts (including the pizza stone and peel) to prevent damage during handling.
• Replace any damaged or worn components immediately with manufacturer‑approved parts. Do not attempt to operate the oven with missing or makeshift replacements.
• Arrange for professional servicing or inspection if you suspect structural damage, severe corrosion, or malfunctioning temperature controls.

• WHAT DO I DO IF THERE ARE MISSING PARTS FROM MY ORDER?

If there appears to be any part missing from your order, contact our friendly and helpful Customer Support Team within 7 days of receipt.

• FOR ALL OTHER ISSUES, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM.