- Clean the Camera Lens and Waterproof Case Regularly\
After each use, wipe the camera lens and the inside and outside of the waterproof case with a clean, dry, non-abrasive cloth to remove dust, watermarks, or debris. Avoid using chemicals or abrasive cleaners.
- Inspect and Clean Attachment Points\
Check all connection points (camera mount, phone holder, pole attachments) for dirt, corrosion, or wear. Clean these areas gently and ensure no debris interferes with locking mechanisms.
- Check for Cracks or Wear on the Waterproof Case Seal\
Examine the rubber seal or gasket around the waterproof case for any cracking, brittleness, or deformation. Replace the seal if damaged to maintain water resistance.
- Monitor Wi-Fi Signal and Battery Health\
Ensure the Wi-Fi connection is reliable during use. If you notice frequent disconnections or reduced range, check the battery level and recharge fully. If the battery no longer holds charge, replace it.
- Inspect Pole Attachments\
Before each use, test the pole attachments for tightness and stability. Ensure locking mechanisms hold securely. Tighten screws or clamps if needed.
- Test Camera Function Before Use\
Power on the camera and connect it to the mobile device via WiFi before extending the pole. Confirm that the video feed is stable and responsive. Resolve any connection issues before working at height.
- Store Components Properly \
Store the camera, waterproof case, phone holder, and attachments in a dry, dust-free environment, ideally in a padded or protective case. Avoid high humidity, direct sunlight , and heat sources.
- Perform a Monthly System Check\
Once a month, fully assemble the system to check for wear, loose parts, or functional issues. Use this time to clean all components thoroughly and confirm proper operation.
Regularly check your mobile app for updates via your phone's app store. Updates improve compatibility, security, and features.
- Use Manufacturer-Approved Parts Only \
If any component is damaged or worn, do not attempt to repair or replace it with non-original parts. Please contact us for approved replacement parts.