Rattan Corner Set with Composite Table

This maintenance guidance supports safe, long-term use of your rattan corner sofa set and helps ensure continued compliance with safety expectations under the General Product Safety Regulation (GPSR).

Routine Cleaning

• Clean the synthetic rattan frame regularly using a soft brush or cloth and warm water with mild detergent.
• Do not use abrasive cleaners, scouring pads, solvent-based products, bleach, or pressure washers, as these may weaken the rattan weave and protective coatings.
• Wipe the composite table top with a damp cloth after use and dry thoroughly to prevent surface marks or moisture retention.
• Avoid dragging sharp or heavy objects across the table surface to reduce risk of scratching or structural weakening, in line with identified impact risks .

Cushion Care

• Remove and shake out cushions regularly to prevent dust build-up.
• Clean cushion covers in accordance with their care label instructions. Do not exceed recommended washing temperatures.
• Ensure cushions are completely dry before placing back on the furniture to prevent mould growth and material degradation.
• Inspect cushions for wear, thinning fabric, or loose stitching, and replace if deterioration is identified to reduce slipping or instability risks .
• Store cushions indoors in a dry, ventilated space when not in use or during prolonged wet weather.

Structural Inspection

• Periodically inspect the rattan weave for fraying, cracking, or separation, particularly at corners and load-bearing points.
• Check all joints between modular sections to ensure connectors remain secure and aligned to minimise pinch point risks .
• Inspect the table top for chips, cracks, rough edges, or splintering before use. If damage is identified, discontinue use until repaired or replaced .
• Ensure all feet remain stable and level; adjust positioning if movement or wobbling occurs to prevent tipping or tripping hazards .

Environmental Protection

• Although designed for outdoor use, prolonged exposure to extreme weather (heavy rain, frost, intense UV, or snow) may reduce product lifespan. Use a breathable, correctly fitted furniture cover when not in use.
• Do not cover furniture while damp; allow it to dry fully before fitting protective covers.
• In winter months or severe weather conditions, store the set in a sheltered, dry location where possible.

Safe Handling During Maintenance

• When moving modular sections for cleaning, lift rather than drag to prevent frame stress and reduce risk of joint separation .
• Take care to avoid placing fingers between sections while repositioning to prevent pinch injuries .
• Ensure stools are returned neatly under the table after cleaning to minimise trip hazards .

Long-Term Care

• Avoid standing or placing excessive point loads on the table surface.
• Rotate seating positions periodically to ensure even wear distribution.
• Replace any damaged components only with manufacturer-approved parts to maintain structural integrity and safety compliance.

If significant structural damage, instability, or material degradation is observed, discontinue use immediately and contact the manufacturer or authorised supplier for guidance.

Please read through the guide below if you have any issues or faults with your device. The information covers and resolves the majority of frequently asked questions.

Q: There are parts missing from my order. A: If there appears to be any part missing from your package contact our Customer Support team via the details on the Contact Us page within 7 days of receipt.

For all other issues please contact our Customer Support department via the details on the Contact page.